Many retailers see their internet customers as second class citizens. Because there is no face to face interaction it is often assumed that they do not require the same levels of customer care that offline customers receive.

To be fair to many retailers the level of service that they afford offline customers is pretty shocking anyway so drawing such a distinction may not be justified.

Whatever the reasons for bad service we don’t believe that it is any more than bad business on the retailers part.

Many business owners never look up from counting their profits to actually find out what their customer’s experience has been like. We are the opposite. We are continually trying to better ourselves and our offering to the benefit of our customers.

We won’t promise you that you will never have a problem buying from us, but we will say that we will try and do everything possible to resolve your problem when it arises.

We will also try and bring you the most accurate and up to date information about our products so that you can make sound buying decisions based on what is right for you, not for our profits.

We operate online price promises as we truly believe that our prices are amongst the most competitive that you will find anywhere online.

We operate a ‘No Quibble’ 14 day returns policy across our websites. If you buy any of our products and find that you need to return it you can, that simple.

At Wardworth we don’t talk, we do.